ColdBet Terms and Conditions

Welcome to ColdBet Casino. These Terms and Conditions govern your use of our website, mobile applications and all services we provide. By creating an account or using ColdBet, you confirm that you have read, understood and agreed to be bound by these terms in full. We encourage you to review this document carefully before you register or make a deposit.

Our Licence and Operator Information

At Cold Bet, we operate under a licence issued by the Curaçao Gaming Authority (CGA), licence number OGL/2024/296/1093. Our casino is owned and operated by Game2Net B.V., registered in Curaçao, with Megabond LTD acting as our payment agent in Cyprus. We are committed to operating transparently and in compliance with the regulations that govern our licence.

Eligibility and Account Registration

To use our services, you must be at least 18 years old or the legal age of gambling in your jurisdiction, whichever is higher. We at ColdBet require every player to complete a single personal account using accurate and verifiable information. Our ColdBet registration process requires you to provide your real name, date of birth, email address and other identification details as requested.

• We do not permit the creation of multiple accounts by one individual
• We require you to keep your login credentials confidential at all times
• We reserve the right to request identity verification (KYC) at any stage
• You must notify us immediately of any unauthorised use of your account

We do not accept registrations from residents of Australia, Curaçao, France, the Netherlands, Spain, the United States and its dependencies, the United Kingdom, Aruba, Bonaire, Saba, and we also advise that access may be restricted for residents of Cyprus.

Deposits and Withdrawals

Our Vegas-style gaming experience is funded through a wide range of payment options, including Visa, Mastercard, Skrill, Neteller, UPI, bKash, Nagad and numerous cryptocurrencies such as Bitcoin, Ethereum, Tether and Litecoin. Our minimum deposit requirement is €1, while €10 applies for the welcome bonus activation. When you request a ColdBet withdrawal, we process the funds using the same method you used for your deposit wherever possible.

• We apply withdrawal limits of €10,000 per day, €30,000 per week and €100,000 per month
• We require your total stakes to match the sum of your deposits at odds of 1.1 or higher before withdrawal
• We may charge a service fee on certain Bitcoin deposits
• We split withdrawals proportionately if multiple deposit methods were used

Our standard cashout time is up to seven business days, depending on your chosen payment method and the outcome of our verification checks.

Verification and Security

We at Cold Bet take account security seriously and may conduct a KYC check within 72 hours of receiving your documents. Video verification results are typically provided within 5 working days, while certain document reviews may take up to 14 working days. In some cases, payment-system checks may extend up to 180 days. We ask that you cooperate fully with any request for documentation to avoid delays to your ColdBet withdrawal.

Bonuses and Promotions

Our ColdBet casino bonus offers, including the Casino Welcome Package of up to €1,500 plus 150 free spins, are subject to specific wagering requirements and terms. We apply a 35x wagering requirement on the bonus amount, to be completed within 7 days of activation, with a maximum bet of €5 during the wagering period. Any coldbet free spins awarded are credited only after the related cash bonus has been fully wagered.

• We credit each subsequent deposit bonus only once the previous one is wagered
• We may cancel a pending bonus if you withdraw funds before your next deposit
• We exclude certain games, including Roulette, Crash and Minesweeper variants, from bonus wagering
• We do not offer casino bonuses on cryptocurrency deposits

If you are searching for a coldbet promo code or coldbet bonus code, we recommend checking our official promotions page or subscribing to our newsletter for the latest offers. We reserve the right to modify, suspend or withdraw any promotion at our discretion, and misuse of bonus terms may result in forfeiture of winnings.

Our Loyalty Programme

We reward consistent play through our 8-level cashback loyalty programme. Every ColdBet account begins at Level 1 (Copper) and advances through Experience Points earned by wagering. Our cashback ranges from 5% to 11% on net losses, paid without further wagering requirements within 1-7 days depending on your level. Please note that our loyalty programme is not available for cryptocurrency accounts.

Games and Fair Play

Our ColdBet slots library includes over 6,000 titles, alongside more than 600 live games, bringing our total catalogue to over 8,000 games from 180 providers, including Pragmatic Play, NetEnt and Evolution. We use certified random number generators and partner only with licensed, reputable providers to ensure fairness. When you access our coldbet live casino, you agree to abide by the specific rules of each game as outlined by the respective provider.

Responsible Gambling

We are committed to promoting responsible gambling and provide tools such as deposit limits, self-exclusion and account suspension upon request. If you believe you need support, we encourage you to contact our customer service team or seek help from a professional organisation. We may restrict or close accounts where we identify signs of problem gambling behaviour.

Limitation of Liability

We provide our services on an "as is" basis and do not guarantee uninterrupted or error-free access to ColdBet Casino. To the fullest extent permitted by law, we shall not be liable for any indirect, incidental or consequential damages arising from your use of our platform, including technical failures, connectivity issues or third-party service disruptions.

Changes to These Terms

We may update these Terms and Conditions from time to time to reflect changes in our services, regulations or business practices. We will publish any amendments on this page, and your continued use of ColdBet following such changes constitutes your acceptance of the revised terms.

Contact Us

If you have questions regarding these terms, our ColdBet login process, account verification or any other matter, please reach out to our support team via email at [email protected], through live chat available 24/7, or via our official social media channels. We aim to respond promptly and resolve any concerns you may have.